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About Graded Products

About Graded Products

Manufacturer Graded

This Product carries a manufacturers 12 month warranty. Products may have cosmetic marks or damaged packaging. We are unable to give specific information on cosmetic marks for each item. Warranty covers electrical breakdown, please contact manufacturer after 7 days if you require service. If the product is returned to us for any reason, then the customer will be responsible for all costs of postage incurred. These products are not sold as new, but offer excellent value for money.

Graded

This product carries a 60 day warranty with Thompsons. As a graded product it may have cosmetic marks or show signs of previous use. It is a guarantee against electrical breakdown for a period of 6 months from date of receipt. They are sold with a return to base warranty in which the customer will be responsible for all postage costs incurred if the item is returned to us for any reason. These products are not sold as new and may have cosmetic marks or damaged boxes. We feel these products offer excellent value for money, hence the difference in price from new. We are unable to give specific information on cosmetic marks for each individual item.

BOSCH Garden Machinery

This product carries a manufacturers 12 month warranty, it may have cosmetic marks, damaged packaging or show signs of previous use. After 7 days please contact the manufacturer’s service centres for warranty work to be carried out. If the product is returned to us for any reason the customer will be responsible for all costs of postage incurred. These products are not sold as new, but we feel we offer excellent value for money. We unable to give specific information on cosmetic marks for each individual item.

Factory Graded - Lawnmowers

These products carry a 60 day Thompsons warranty. The product may have cosmetic marks, damaged packaging and will show signs of previous use. The warranty covers electrical breakdown for a period of 60 days. They are sold with a return to base warranty in which the customer is responsible for all postage costs incurred if the item is returned to us for any reason. These products are not sold as new. We are unable to give specific information on cosmetic marks for each individual item. We feel that graded products offer excellent value for money against new.

Twin Tubs

These products are brand new and come with a 12 month warranty. They are covered for electrical breakdown as long as they are used in accordance with the instructions. The guarantee is a return to base warranty. The customer is responsible for all transport/postage costs incurred if the item is returned to us for any reason. Alternatively we will supply parts only (on receipt of faulty part) exclusive of any labour costs, if the whole product is not returned to us for service.

Electric Bikes

These products are new and come with a 12 month warranty on the frame, and a 6 month warranty on the battery and electrics. Consumables such as tyres, inner tubes, bulbs and cables are not covered by any warranty. They are sold with a return to base warranty in which the customer is responsible for all postage/transport costs incurred if the product is returned to us for any reason. Alternatively we will supply parts only (on receipt of faulty part) exclusive of any labour costs if the whole product is not returned to us for service.

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